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Teller I

Company Name:
TD Bank
Job Description
Tellers WOW! Customers everyday in a fun, fast-paced environment. A TD Bank Teller processes Customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits. This job is responsible to balance cash drawers and assists Customers with basic product information. Tellers have responsibility to assist in exceeding service goals by minimizing Customer wait times and accurately and efficiently processing Customer transactions while providing legendary Customer Service in addition to recognizing referral opportunities.
Job Requirements
Provides exceptional Customer service by meeting all Customer demands as they relate to relatively straightforward inquiries, with the support of more experienced personnel
Generally resolves problems independently, escalating more difficult issues to supervisors
Processes regular Teller transactions for Customers including servicing Customer accounts, accepting loan payments, accepting safe deposit box payments, processing sales of gift cards, cashing checks, verify currency, balancing cash drawer, night deposits, correct discrepancies and make necessary adjustments. Balance Automated Teller machines (ATMs) and Teller Cash Dispensers (TCDs)/ Teller Cash Recyclers (TCRs) as necessary
Adheres to safe deposit box procedures/ operations and guidelines
May establish and solidify Customer relationships by providing legendary Customer Service
Qualifications
High school diploma or GED
0-1year related experience preferred
Superior Customer service skills
General Math skills
Detail orientated and able to function in a fast-paced and changing environment
Excellent communication skills with ability to be concise, clear, and consistent
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach her/his potential.
If you have a disability that requires an accommodation to complete the application process, please e-mail TD Bank''s HR Compliance Department at . Please include your full name, contact information and details about your request within the e-mail.
EOE/Minorities/Females/Veterans/Individuals with Disabilities
TD Description
TD is a great organization powered by great people who want to make a difference every day. Our over 85,000 employees world-wide are a big part of what makes TD stand out from any other organization. Every day, we deliver legendary customer and client experiences to our approximately 19 million customers. We're an award-winning organization that reinvests constantly to ensure future growth.
We're recognized as an extraordinary place to work that embraces diversity, where everyone is respected and valued. TD is the sixth largest bank in North America by branches, with many exciting and challenging career opportunities in our four key businesses:
Canadian Personal and Commercial Banking - including TD Canada Trust and TD Insurance
Wealth Management - including TD Waterhouse and an investment in TD Ameritrade
U.S. Personal and Commercial Banking - including TD Bank, America's Most Convenient Bank
Wholesale Banking - including TD Securities
Job Status: Full Time
Date Updated: 17-Mar-2014
Auto req ID: 49790BR
Job Title: Teller I
Location: Barton

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